I have owned mine for about 18mo
And had a disaster happen I live in fontana ca. Known for wi winds and high heat. Long story short I was out of warranty and a guy by the name of Milka was very pleased to help me with replacement part right away for a very reasonable price. Couldn't be happier. Highly recommend this product

Very happy w this product and would purchase again. Customer service, Pearl, was very responsive! I needed just one side panel and now I have it. Would purchase again!
Thanks- great product!

I don't write reviews often (I should probably do more) however this seller has been absolutely great. I purchased the 10'x20' carport in September 2020. I live where we have frequent / yearly tropical storms and hurricanes. Before a storm, which happens a couple times a year, I take the canopy off. The frame has always survived. I used tapcons to secure the legs to the driveway. Over the past three years I've had to purchase a replacement canopy and just yesterday had to get another. The sun and weather here really takes a toll on things and so I expected I would have to replace the canopy every few years. This carport serves its purpose though, providing shade to my vehicles. The seller has always been responsive to questions and most especially helping me get replacement parts (I had to purchase a new leg pole once because I hit it with my car and damaged it... opps!). In addition to their customer service's quick responses, they have been super friendly and very considerate. The customer service is the impetus for this review and simply put, they are great! I'm also very happy with the product. I would purchase another one, and just might for my backyard. Keep in mind you get what you pay for. This carport is ~$250 and it IS worth it. The most important thing, I think, is to consider how you secure it to the ground. Like I said, I used tapcons to secure it to my concrete driveway but then also used paracord tied to the top of the corner legs and staked in the ground to give it more support (since I live where it can get quite windy). The sun destroys the paracord quickly so I may use a thin cable or some other kind of wire next.

In conclusion, the product has been very good for me. But what impresses me the most is the customer service, they have been truly great. Thank yoU!

I ordered this canopy to protect my 1890's John Deere Ironclad Wagon from rain and sun. I live on the Florida Gulf Coast where wind and brutal sunshine are a real problem. The canopy has been up for 18 months and has survived two summers and two hurricanes. We do have it as firmly anchored as possible. I fully expected to replace the cover every year but so far it is doing fine. In my opinion it has already paid for itself.

This carport is great, pretty easy to assemble and with the legs bolted down to 6x6's it is very stable. I need extra 1ft extensions and contacted customer support. Lamya responded back very quickly and helped me place order for what I needed, items were received a few days later. Very happy customer !!!