Edit: (Updated after customer support was responsive)

These headphones were everything they appeared to be. Cheap, with okay sound and decent comfort. They lived up to expectation for the most part, but didn't take much of a tug to break them. (To be fair, my kids are rough and maybe this wasn't the set for her.) Oh, and the part that broke was the arm holding the speakers (the thinnest part) on both sides.

Pros
Comfortable
Decent sound
Support is responsive

Cons:
Easy to break

Overall, they weren't surprising. I'd probably buy them again if I were getting them for myself and wanted something cheap. Just don't let the kids get a hold of them and they'll probably last some time. The speakers and pads were still in good condition.

I'm comparing this to another similarly priced pair of headphones I purchased I liked the look of these better and the cord wasn't as long as the other one which is a plus. But it is a small earphone and can be uncomfortable. Less over ear more on ear.

Nice

These are supposedly stereo head phones, but only the right side works on my set. Of course, for use in public places where there is background noise, the non-working left phone does cover my ear to reduce outside noise, but this is far short of have a set of stereo phones. Unfortunately, I did not have the chance to use these for over a month after I received them, so could not return them. While I hate buying from W*M, there is some virtue in doing so because then I could have had the chance to try out the set immediately and discover they were defective. But, these are relatively comfortable and the sound quality is quite good on the one working phone. On the other side, they are far to large to carry around conveniently in your laptop case. On the positive side, the price is quite reasonable and the product was delivered in 2 days. I am disappointed that my set is defective, because they look good, and quite comfortable, and would have been a real bargain if the left phone worked. But, with the defect in my set, I feel cheated, and would not risk buying another set of these.

My only problem with these headphones is that they are TIGHT. You feel like your head is about to pop off when you wear them. I use them only for recording, but that means I need to take a break for about 10 minutes, after every half hour of recording. And if I record for too long, I end up with an awful migraine.

GREAT sound from these, and they would be extremely comfortable if they weren't so tight. :-/ Disappointing to give three stars to something that is otherwise amazing.