I purchased this product after carefully checking all reviews because I needed it to reliable. I use it at school to make copies of audio books. The machine worked great for approx. 3 months and then started acting up. I called the company but they couldn't find any issues over the phone. The problem is this machine would work for awhile and then start sounding like a 747 airplane was in my office. I even had our school tech look at it and he said it was a lemon and I should exchange it. So I called again and the company insisted on making me go through more trails with their techs over the phone. Problem being, I would set a time when I was out of class to talk to them and they would call an hour or two later, during classes and leave me a missed call message. By this time we had wasted a couple more months and my patience was running out as well as my warranty. When we finally connected and again nothing over the phone worked I got them to take a look at the machine in person, BUT, I had to return it at my expense $50.00!
Soon after I received a message that they successfully copied 40 CDs (which I question because I never could do more than 10 each time before it stopped copying). They said they were sending it back as is until I raised such a stink that they updated it and replaced ONE of the components. Well as I told them it would, I was able to use the returned machine for one week until the noise which could be heard down the school halls started again and I could no longer make copies. But of course my warranty just ran out!!
So if you want to purchase a machine that is slightly used (it probably has 10 hours of copy time) I'll sell it to you CHEAP, cause that is what it is!! Maybe the other reviewers got good machines but be forewarned, if you get a lemon there's no making lemonade with this company.

When I fisrt bought the product it was damaged in transition. I reordered the product and immediately one of rhe drawers was not working. It constantly made a high pitched noise while burning. Also the drawers gets stuck. This all happened in a week time. Now this product is in the trash. Please DO NOT BUY this product. This was an extreme waste of $280. I didn't even trust the warranty and a waste of time.

Very good product. I have been using an older automatic duplicator but it started acting up so I went back to burning one-at-a-time using my computer's drive. I could get about 4-5 per hour that way. I recently had and order for 150+ discs of a video I recorded for a school show. I didn't look forward to the prospect of spending close to 40 hours just feeding discs. So I started researching duplicators and found the Produplicator line of products.

The 1-5 unit fit my budget. I chose the M-Disc unit simply because I wanted to see what that format is like. My current need doesn't require it, but it was a nice bonus. I haven't had a chance to play with that yet though.

The unit arrived well packed and from the outside it looks like a small to midsize tower PC. The instructions were very straightforward and complete. I normally like to just fire equipment up and try things out without the instructions. For me, if the interface isn't intuitive out of the gate I know I will be having to consult the manual every time I use it because I will have forgotten something. The interface on the this Produplicator is pretty simple and the unit boots very quickly which is nice since I only power it when I have some duplicating to do so being able to get going quickly is a big plus.

I'd rate the out-of-the-box-no-instruction operation at a 7 on a scale of 1-10. Because the LCD is just a couple of lines, there isn't a lot of clues as to how to get going, but since this isn't meant for a pure novice that's okay. Without consulting the manual I was able to put in a master and fire off copies in about 10 minutes of looking around the hierarchical menus. I have subsequently taken time to look over the manual and have since setup some options. I've come back to the unit a couple of times now after long (days) breaks and had no trouble remembering the simple stuff.

One aspect of this unit that I didn't care for was where in the tower the control panel is placed. The master drive is on top with two duplicator drives below it followed by the control panel and 3 more duplicator drives below that. With drives 2 & 3 open the controls are sandwiched in between and it's hard to see the display or reach the controls. Although I probably voided some warranty, I opened up the case. As you can imagine it's pretty straightforward. A bunch of power and SATA cables connecting the drives to the control board. Power supply is on the bottom which lends some weight to the unit and it feels rock solid (as opposed to having it mounted up high where these things sometimes feel like tip hazards). I took the liberty to move the control panel to the top, with the master drive just below it, followed by the 5 duplicator drives. That is a much easier configuration for me.

Performance wise this unit is great. I can knock out 5 copies in about 8-9 minutes, so that works out to about 25-30 and hour which for my previous order, meant I only needed 5 hours to get the job done. I really like the status indicator showing how much burning is left, both in bytes and %. I could fire this up, turn around do some work on the computer and glance occasionally to see how it was going. I did have one bad disk and the unit did a good job of telling me and popping the disc out. I've used the unit now to fulfill several orders and it's been a breeze. My prior unit was nice in that I could load up a stack of 100+ discs and walk away, but it would take many hours of two burns at a time (4-8x) to complete. I was a little leary of having to feed this unit, but like I said it fit right in with other things I was doing and really didn't require a lot of time to tend to.

My unit appears to be able to have a HD installed, allowing for images to be stored from the master disc. The manual has instructions for how to do this via menus and I may try it at some point. There isn't much information however about any special needs for the drive (format, capacity, etc.), but then again the unit didn't come advertised with one so I understand not everything will be laid out.

Overall, very happy.

The unit is well build and solid. I initially had troubles with read and write errors but this was resolved when I set the Read & Write speeds to the tech supports recommendations (CDs-24X, DVDs-8X, and Blue Rays-2X). It takes 15 minutes to burn 5 DVDs, with a post disk compare step, at these speeds. The display screen is in the middle between the drives, I would have preferred it to be at the top of the unit to be able to see it when the disk trays are open. The screen menus are clear and work great. I would recommend this to friends.

I am well pleased with this! It does exactly what it is supposed to do and is extremely easy to use. One small bit of confusion.... the ad says it comes with Nero, a well known burning software, and I thought I would have to install it. Nope. It's simply a gift which you can use with your PC. all you have to do to use this duplicator is plug it in, turn it on, and put your source DVD in the top tray and load it with seven blanks. Oh, and then press the Enter button. Done. I recommend this for its ease of use. (And its fast, too)