It's highly reliable ... I've had no problems with it at all; I use it to make copies of make-believe radio programs that I record on other equipment ... I need its speed ... five CDs at a time. Works beautifully for me. My previous duplicator was giving me multiple problems, but it was a different brand and very old.

LOVE IT

This system performed better that I expected it would in every way. The seller shipped the item in a timely manner & out the box, my ability get my work done was changes for the better. I was behind, trying to complete some sermons for distribution on my computer. From the very first day I used this product I concluded that I wasted quite a lot of time doing things the hard way, but no more. On my computer it took over a hour to duplicate one sermon, now in about five to eight minutes I have multiple copies ready. I would buy this item again & again if needed, because it is a sturdy, well made, compact, quiet, easy to operate & most of all, very fast. I recommend this item also because after several months of use, all the trays work & it never backs down from the work load. It is a definite game changer & a tremendous time saver.

Make copy

This is a GREAT accessory for anyone that needs to duplicate user generated material from Video Cameras. This is what I use it for. I use the Bestduplicator to produce multiple copies of Video and Audio for our Band performances. I have to manually take the information from the video camera and convert it so that it will fit on a single density DVD+R disc for reproduction. For a few instances, I was making twenty copies using a computer with two DVD Drives and this took way too much time.
With the BestDuplicator, I can make those same twenty copies in a fraction of the time I used to spend. The Bestduplicator will make 5 copies of the master in a fraction of the time that one is being made on the computer. I wish now that I had purchased the 10-disc capable unit, but the irony of it all is that in over the two hundred copies that I have made so far in the couple of months that I have owned the duplicator, it has yet to burn a FAILED disc! The unit keeps track of individual failures on each run but I have never had one happen yet and that is amazing compared to the way I was doing it before with the use of a computer.
I would recommend this unit to anyone needing to duplicate non-copyrighted material in larger quanities. I certainly appreciate the time and effort that this machine has saved me. It comes with a back-up disk of NERO Burning suite, but that is already loaded and I unboxed the unit and had 15 copies made in a very short time on the first try without much of a learning curve. Good Machine and so far it has demonstrated quality copies every single time it has been used. Thank You, Amazon and the MHL Computer Systems, inc people for creating such a time and labor saver.