The tap is plastic & not as sturdy as it should've been for the glass jar it's on. The assembly rotates when you rotate the tap to pour water and the lever is too tight to operate with one hand.

05/04/22
Was finally contacted by customer support. I told them the condition of second unit and they apologized for condition. They said the only thing they could do is try one more time.

I received the 2 gallon dispenser today and in direct sunlight could not find any obvious flaws. My mom said it looks so much clearer than any other and she is 90.

It is a beautiful glass work. Worthy of:
"MADE IN USA".

04/15/22
I wrote review after a few days of use. Found defects in glass and contacted Oneida & Anchor Hocking. From Sept 2021 to Jan 14 or so tried to get a response and was eMailed they would send a replacement Jan 16, 2022, but I would have to wait 8 to 10 weeks. Never did receive anything after 80 or so days. Started eMails again. No response. Couple weeks latter an Anchor Hocking package was outside. No notice, tracking, nothing.

Opened package and replacement had really bad defects, much worse than first.

eMailed photos and have never received a response.

The original has never leaked in 6 months. My main concern are flaws like this in glass will usually break. Water after all is about 8.33lbs per gallon, or around 20.825lbs with 2.5 gallons it holds.

Original review follows

Needed water dispenser to replace good but dated 45+ year old ceramic water dispenser. Mom seen the Anchor Hocking Heritage Hill Dispenser and that was it.

Spout is inches from the countertop and requires stand, unless you set on edge which usually ends in knock off accident.

Paired with X-cosrack Wood Plant Stand, and X-Chef stainless steel spigot, replacement for plastic spout.
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Anchor Hocking Heritage Hill Dispenser
Item model number 93339L14 $29.99
8.84lbs 8.75 x 8.75 x 13.5 inches

X-cosrack Wood Plant Stand $15.99
Stand Exactly As Advertised.

Wanted sleek but minimalistic looking stand for water container.

Easy to install, with included Allen wrench, not Phillips head, thank goodness. Phillips would never sink screw into bamboo wood without stripping head.

Lite weight, but very strong, rated at 175lb capacity, and with an 8.84lb dispenser and ~2.5 gallon capacity at 8.34lbs per gallon x 2.5 = 20.85 + 8.84 = 29.69 lbs of glass and water.

Visit the X-Chef Store $16.99
X-Chef 2 PCS Stainless Steel Replacement Spigot for Glass Jar & Drink Dispenser.

I believe the X-Chef quality is second to none, of the $15 to $20 spigots, and that is 2 for less than average price of one. Installed 2nd on ancient Ceramic dispenser, looks really good and old plastic spigot is gone from it as well.

Total $62.97, but remember that is 2 spigots.

Tried to write this to help a novice or person looking for good quality products at a descent price, that to me, look really good together. Check out photos.

**UPDATE: 1 month into it and the spigot leaks a lot, mainly at the base. I've decided to get stainless steel after all - just need to carefully pick a good one and inspect it before installation (they tend to have metal debris and stains even before first use)**

It's exactly what I wanted size wise, glass lid instead of metal lid (which tend to rust), wide mouth so it's easy to pour water into it daily as we distill water at home, acrylic spigot instead of stainless steel (which, again sometimes rust). Not one flaw in the glass so it looks perfect on the counter. It came well packaged with the spigot already installed. I only needed to tighten it and done! Pours fast too. Highly recommend.

This is a great storage container and dispenser for the water that I purify. It's easy to clean and easy to dispense. Thank you

The media could not be loaded. Overall good product. The design is simple and clean. It's easy to clean. It holds slightly more than the 2 gallons (pictured). The only 2 downfalls: the spigot is plastic, painted silver (poorly). I purchased a real stainless steel spigot from another company at the same time I ordered this product, which fits well and works great. I posted a video comparison of the two spigots. Second, when I removed the plastic spigot to replace it with a higher quality spigot from another company, I noticed the poor cut quality in the glass. Overall I'm happy with it for the price and glad to support US-made products.