Wound up purchasing this via Amazon 3 separate times. First time, the item description did not say that they were analog--but when they arrived, they were clearly marked "analog" and did not work with our TV. They also were purchased via Amazon's Warehouse "Deals" and were missing, if I recall correctly, a cord and some ear pieces. So back they went.

Second time, made certain the item was marked DIGITAL. Via warehouse deals, again. They simply did not work--which is why the original owner probably returned them in the first place. TV Ears confirmed that they weren't operating correctly. So, despite all the "inspected" stickers on the box, they weren't "inspected" very well.

Third time--and we only did this because 2 audiologists and one ENT told us TV Ears would help--we ordered them via amazon but w/o Warehouse Deals. This time, they worked. So far, they have helped. Which is good, because they are made of rather cheap plastic and there's nothing to them except for the transmitter, which I am hoping is reasonable quality. They really don't look like they should cost $200+. There's nearly as much money in the fancy design packaging of several boxes as there is in the material the unit is made of. The real test will be the test of time.

The cost is excessive given the unimpressive materials used in making the product. so far, they are helping my parents, and will be worth it IF they last--which remains to be seen. Definitely recommend ordering them either directly from TV Ears' website (where they are $230+) or directly from Amazon. Have had trouble w/ missing parts and non-functioning items from Warehouse Deals before. Never again.

We are very disappointed in our TV Ears. We purchased the Dual 5.0 digital ones. When we first received them they worked great. The sound quality was very good and we could hear and understand what the people in the TV shows were saying. But in less than a week the digital part stopped working. I called the company and talked to a surly tech person who had me try some things then determined they were in fact not working. He said to return them by USPS. And I had to create my own mailing label and pay the postage myself. He said I would be reimbursed but I haven't seen that yet. And, he wouldn't send out the replacements until he received the bad ones. So, we went two week without any. We got the new ones and again they worked great for 5-6 days then the digital went out on these also. The analog portion still works. The sound quality is not nearly as good as the digital was but it is better than nothing. With analog only they are not worth the price I paid though.

These work great and my dad loves them because he can hear so good and so does my mother because she doesn't have to hear the loud tv!

They work well. But I agree with other reviewers that the ear pieces are very uncomfortable.

Very helpful device. Only problem is the connection for charging sometimes is loose and charging doesn't take place. Four stars.