I am very disappointed in this product. When I first opened the box and looked at the grill, my first impression was that it's a bit chintzy. The first time I used it to grill chicken kebobs, which turned out delicious, by the way. However, after I washed the non-stick grill plate, I noticed the surface had chipped in two places. I was extremely careful using the unit so that I wouldn't scratch the surface. I have returned the grill to Amazon and would not recommend this product.

Let me start by saying I am cook and I live in NYC in an apt. Historically, grilling has been my limitation. I have tested everything from stovetop grill pans to contact grills (aka George Foreman) to broiler pans. And when I say tested I mean I read reviews and buy appliance to only give them away or donate then (Google "Housingworks", a wonderful charity).

Earlier this week I found this grill. I figured another $60 or dollars wasted but let's try. THIS APPLIANCE IS AMAZING! Finally I found an indoor grill that GRILLS. After reading multiple reviews I realized the key to an INDOOR GRILL is having vents in the grill grates that allow moisture (oil/fat, juices) to drain away to not steam your food. And grates that get HOT > 450 degrees! This does it!

I am won't say that this grill creates outdoor grill flavors. It's does and it doesn't. But what it does do is allow you to grill your food. That's healthier in itself. BUT if you use, like I do, a combo of liquid smoke, smoked paprika and smoked sea salt you will ABSOLUTELY APPROXIMATE THE FLAVORS of an outdoor gas grill with a smoker! I was in shock. It can be done! It takes a the right grill (this one) AND the right supportive ingredients.

And last but not least after trial and error PREHEAT THE GRILL FOR 5-10 Minutes. Forget the light indicator. Let it sit. It will get ripping hot. And then you can adjust the heat accordingly to properly cook the food.

Note - Grill marks to ME are nothing more than grill marks. The flavor imparted by browning is clearly real but not ENOUGH from grill marks. If I am going for that then I prefer a full pan seared crust. With a grill I want smoke (charcoal is a no go) and cross hatches for color and a bit of flavor.

Amazing!!!! Love this grill! Very easy to clean. Do not smoke at all and cooks great!!

Forget all the negative reviews on this product and listen to your girl over here. I love this grill. I clean it immediately after use. I use only Dawn and warm water. I spray Pam to better protect the grill. Get you one. Follow instructions. Take care of it properly because that's how you maintain longevity.

Grills well, and easy to clean. Temp settings are true temperatures, it's light weight and so far seems pretty durable. Grilled BBQ chicken, normal chicken, steak and veggies so far and it's done a perfect job on all of them. Nothing to complain about currently.