Horrible boxing as you can see in the pictures with scratches on the handle and big nick's in the jack. I understand it's a floor jack and it will eventually be like that in the years to come, but if it's going to get that way, I want to be the one doing it and not buying it brand new and it already being like this. Outside of that, it's a heavy Jack made of metal not aluminum solid well constructed and what I was looking for. Looking forward to using it and will update with any issue I have. Save yourself some money and buy from Harbor Freight if one is near you.

This is a VERY nice, sturdy and trustworthy piece of equipment! l lifted my truck with ease! the double pump system made the process easier than I thought it would be. Has low profile but lifts very high, so I was able to place jack stands without any problem. It is heavy - close to 100 pounds- but it rolls nicely on concrete. if you are thinking about buying a smaller jack, maybe you shouldn't! This is strong enough to do everything you need on a personal vehicle and its better to have a jack that can do more without risk of failure. I feel this is a safe jack to use and i am quite happy with my purchase.

1. When I received and first opened the box, one of the cover plate screws had already fallen off.
The cover plate is much smaller than the space (opening for draining/refill) it was designed to cover, and the screws used are not precision machine screws but the ordinary wood screws. You can easily see that the plate is tilting, or dangling, in that space.

2. Scary 1st pumping attempt.
After having removed the plastic retaining clip from the handle socket body, attached the handle, I started pumping the jack up.
Right at the "1st" pump, the spring made a loud snapping sound that startled me. After I made sure nothing jumped out and hurt me, I pumped it up fully to inspect it.
I concluded that there were two possible causes for the loud noise,
1) the design makes the springs really close to, even touching, the hydraulic cylinder body. The spring could have been caught by the cap of hydraulic unit, and the tension from pumping causes the springs to snap off. or,
2) the spring hooks weren't installed properly in place, and the pumping tension caused it to snap into place. Lucky for me, the spring didn't snap out of place and jump out.

I now put lots of grease in the tiny gaps between the springs and the hydraulic cylinder to avoid friction or snapping. That seems to have avoided quite a few issues.

Such an irreplaceable tool! I wish that I had bought one a long time ago.

It's big and it's heavy, but that is what you want in something that is going to jack your car up. It did need some bleeding of the hydraulic fluid out of the box, but it's easy to do with the included instructions. Works like a champ.

Did an excellent job lifting and holding my 2004 Bravada.