I was a bit reluctant to buy a mattress at the price point without viewing. I have purchased 4 "mattress in a box" type mattresses over the years and have been more than pleased. I always purchased the individual coil with the memory foam pillow top but wanted to try something new. Went up for the 300 dollar price point to the 500 all gel foam mattress and it is great. Slept on it twice so far and it has helped with pains from moving house recently. We enjoy the mattress and the overall sleep quality of the foam. Build quality and stitching on the removable/washable mattress cover is super nice and we are both more than pleases. Go ahead and purchase I don't think you will regret at all.

UPDATE: 4 years later"¦. This is still the best mattress for me. No back pain. Still like new. Conforms to my body. It will indent some, (literally have had to turn it 2 times in 4 years) but all you have to do is turn it. And the indented part goes away. It's truly the best mattress. I took a risk buying a lower cost mattress and I am so glad I did, better than any $1000.00 + mattress I have ever slept on. I bought the 10 inch for my daughter and she LOVES it. First purchase had a smell that went away (see below) but my daughters didn't smell at all. All the luxuries of an expensive mattress for a much lower price.

ORIGINAL REVIEW: Ok, so my pics are of an unfinished bedroom, and a bed that I just painted white from black. So the bed only has sheets on it. As you can see, this mattress is 14 inches and is big. It's all of every bit of 14 inches and started rising before I could get it all of the way out of the plastic. It was at maximum within 5 minutes. The pillows... I LOVE. We bought an original box spring to go with it, and I have to raise my leg high and climb up in it. My dog cannot jump on it or get off by herself. I should have gotten a thin box spring, because now my mattress is way higher than the bedside tables. But I DO NOT CARE... I LOVE LOVE this mattress. The ONLY bad thing is the smell. The smell that came with mine was very strong, and even stronger in the pillows. So bad, I had to throw the pillows outside of my room to sleep. So tonight I will try to put the pillows in the dryer with softener sheets to see if that helps. I have slept on this mattress for 3 nights so far. I can tell a HUGE different. I have lower back pain, and bad hip pain that will shoot down my leg while sleeping. I have also been doing manual labor... and I thank god for this mattress, as I know my back would have been worse on my other mattress. If I lay on my back, it conforms to my back and feels great. If I lay on my side, I barely get hip pain. I don't toss and turn nearly as much in this. This is close to firm, but nothing like a firm mattress with coils would be. I have not noticed it being hot at all. And I live in Texas and it's mid summer. I just hope the smell goes away. It seems to slowly be going away. I probably should have not covered it right away and let it air out for a few days, but I just couldn't wait to get into it. I am so happy with this purchase. I feel like the regular price is steal, and I got it on prime day... which was even more of a steal. If I am already sleeping in this bed so well from day one.... I cannot imagine how much better it will get. I was worried being over weight (215) that it wouldn't support me as well... IT DOES! I feel like I am sleeping on a mattress that cost 5k. I would say (being that my hips are so bad) that this does well for pressure points. Pillows are kind of thin... but I like thinner pillows... and they seem very nice. Once the smell is gone, I will use them. Oh also.... mine is a queen... and I bought a queen box spring. The mattress is about 3-4 inches wider than the box spring is so I just centered it. I love that this mattress fills in the gaps on my bed. My pillow will no longer fall behind the mattress as I sleep.
***UPDATE***
The smell is still there. I had to put in a Fabrese plug in. I do not understand why this mattress still smells. It's almost a mildew smell. I love this mattress. I'm not sure what to do with the smell. Sucks I took a star away for it. It still sleeps perfect and I enjoy getting into it. I just want the smell gone.
***ANOTHER UPDATE****
Smell is gone. It has taken a year or more for the smell to be completely gone. But worth it. I have had it for two years now and it's amazing. Others posted is sags. I weigh a lot, not gonna lie, and mine doesn't sag. It did indent a little, so I just turned it and it goes away. Nothing like a regular mattress that permanently indents.
I still love this mattress and my back thanks me for getting it. It's not soft, but soft enough. When you first get in, it feels firm, but the foam slowly confirms to your body and is great for back issues!
Soft mattresses hurt my back. This mattress gives perfect support.
People that got one that sink, got a lemon. This mattress is tough and holds its shape.
I would buy again. And may for other rooms.
I don't use the pillows. Too soft. I had to buy Ikea contoured pillows. They work best for me.
I have gotten hot on it, but I think it's me and not the mattress (I'm 50) so I bought a Bedfan, and it solved my issues.
Seriously .... worth it to buy this! Star has been given back too.

I've owned this mattress going on 3 years and it's still holding up great. Honestly it's the best mattress I've ever owned. The best way I can describe it is it's firm but with a little give for softness. You don't sink all the way down like a lot of plush mattresses. It's held up great too, still like it's right out of the box. I recommend it to everyone who will listen. If you're considering this mattress, pull the trigger and buy it! Zero regrets.

I've had this bed now for a few weeks.
It didn't have much of a smell"” at least to me"” my son helped me with unboxing & he noticed a bit of a smell.
It expanded quite quickly & evenly.
It's a bit firmer than I was expecting but I still slept well but on the second night, I placed a mattress topper on it & now it's great.
I would say it's not cooling, thinking back to the first night that I slept on it without a topper but it definitely didn't become hot at all.
I tend to wake up hot but that didn't happen.
It's a comfortable mattress all around.

Have only had bed two nights, but pleasantly surprised in how it feels. I'm over 250lbs and often have night sweats. This bed is currently supporting my weight well. Hoping I can attest to its durability like many who have had theirs for years. I suffer with hip degeneration and pinched nerves in my back, so I have been on a hunt since for a year. Won't name the brand stores or other mattresses but I have tried three top tier $$$$ and returned them all, including a hybrid. I am not experiencing much pain. Less tossing and turning. For now....I am pleased.