Icon Pro Audio, ICOC-PLATFORMMM+, Icon Pro Audio Platform M+ MIDI control surface
Key features
- •8+1 touch-sensitive motorized faders with 10-bit resolution
- •8 dual-function encoder knobs (rotate and enter)
- •Mackie HUI Protocol built-in for Pro tools
- •Mackie control built-in for Cubase, Nuendo, Amplitude, Logic Pro, Able ton Live, Reaper, Reason, Studio One and Bit wig
- •Platform D2 optional LCD display available separately
Icon Pro Audio, ICOC-PLATFORMMM+, Icon Pro Audio Platform M+ MIDI control surface
List Price: $654.71$589.24DEALYou Save: $65.47 (10%)
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Customer Reviews
Reviews sourced from verified Amazon purchasers3.0
out of 5
Based on 1 reviews
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Customer Support Not Great; Driver Issues cause intermittent function / disconnections
Hairy Corn•September 20, 2017
Pros: Solid build, Motorised faders, Good Control Surface
Cons: Generic Driver frequently disconnects. Firmware Update Utility doesn't work. Slow (possibly no) support.
The unit itself is nice to use, and works well. Motorised faders track Volume automation in cubase and it controls things seamlessly. The added-Platform-D display makes it easy to see what is controlling what. This is WHEN it works.
The unit uses a Generic USB driver. This seems to be easily conflicted with other devices (and I don't have many things connected to this computer apart from a sound-interface and MIDI keyboard). As a result the unit will stop working, requiring the driver to be uninstalled and reinstalled with monotonous regularity. Often the driver will not reinstall correctly if there are ANY other devices connected (necessitating all USB devices be disconnected) Incredibly frustrating, and rather Mickey-mouse implementation for such a unit.
I had hoped that the problem may be fixed by a firmware update, but alas the firmware update facility does not work (despite an aparently functioning installed driver). A support ticket so far has had NO REPLIES, so I wait, with a frustrating semi-usable piece of gear.
If the driver was robust, and the unit stayed connected it would be 5* great. As is, the reliability issues are a MAJOR negative, and make it so-so.
I remain wondering whether I should have sprung for the Avid product instead. I guess I'll wait and see if the support ticket gets addressed.
Cons: Generic Driver frequently disconnects. Firmware Update Utility doesn't work. Slow (possibly no) support.
The unit itself is nice to use, and works well. Motorised faders track Volume automation in cubase and it controls things seamlessly. The added-Platform-D display makes it easy to see what is controlling what. This is WHEN it works.
The unit uses a Generic USB driver. This seems to be easily conflicted with other devices (and I don't have many things connected to this computer apart from a sound-interface and MIDI keyboard). As a result the unit will stop working, requiring the driver to be uninstalled and reinstalled with monotonous regularity. Often the driver will not reinstall correctly if there are ANY other devices connected (necessitating all USB devices be disconnected) Incredibly frustrating, and rather Mickey-mouse implementation for such a unit.
I had hoped that the problem may be fixed by a firmware update, but alas the firmware update facility does not work (despite an aparently functioning installed driver). A support ticket so far has had NO REPLIES, so I wait, with a frustrating semi-usable piece of gear.
If the driver was robust, and the unit stayed connected it would be 5* great. As is, the reliability issues are a MAJOR negative, and make it so-so.
I remain wondering whether I should have sprung for the Avid product instead. I guess I'll wait and see if the support ticket gets addressed.
