Ok, so I am going to be brutally honest. I bought this for my husband for our anniversary cause I figured he deserved something nice for making it to 20 years without me killing him. He works a hard labor job every day and he always comes home and spends half an hour in a foot massager I bought and half an hour in a 15-year old massage chair that only does the back. I thought this would be better since it does multiple places at once.

Now, I'm the one that put it together for him. It comes in two boxes and is a bit awkward to move around. You slip the back over two bolts on the base and then sit it up. You add the arms to each side and bolt in four bolts total. Then you slide the last two arm pieces on and the butt cushion and boom... Done. After, you just hook up all the hoses that are all color coordinated, roll it to where you want it, plug it in and go. Took me about an hour because I kept reading the instructions over and over again and the bolts were a pain in the ass to see when putting it together late at night in my dark living room. (Make sure to bring a light.)

Now, after that... Here's the good and the bad.

I am 5'6". The neck massager basically gets me in the back of the head. My husband is 5'10" and the neck massager hits him right. I would need to sit on another pillow to take advantage. In zero gravity position, I slide up a bit but then it's right at the top of my neck and still not effective for me... So think extra pillow if you're my height or shorter.

Next, the back rollers don't roll up and down your back. They basically twirl in place where they are so you will have to move yourself up or down to get them to hit other spots.

I really like all the air massagers...they squeeze and release on your arms, shoulder, butt, and calves and feels really good. It's easy to adjust the pressure if you want but I like the max setting.

The foot massager seems too short when you first sit in it, but when you power up the chair, the chair angles backward just enough that you can push your feet down into the rollers and it extends the length of the foot and calf massages. Super handy for any length of leg. The foot massager is a little awkward because you are stuck with your feet at a 90 degree angle while getting the massage, but if you move your feet around, you can get the balls to hit different part of your feet. I like the foot massager on this one better than our solo foot massager because the balls are large and gentle.

Zero gravity really ups the pressure when you need it.

All in all, it's a good chair. I just wish the back rollers rolled up and down instead of just in a circle motion.

I absolutely love this massage chair. It was a gift for my birthday. It is beautiful, sleek, great quality, and reasonably priced. We ordered it & it took 8 days to arrive. The UPS man brought it in three boxes. It took two people to carry the boxes inside. My husband assembled it by himself using the directions inside the box and YouTube for extra help. It took two hours to put it together.

The massage chair offers three sitting options: Sit upright, recline with legs elevated, and full recline with legs elevated. It has the capability to customize the speed & air pressure strength and/or back, waist, foot, buttock, arm, calf, or shoulder. The message chair has a heat mode. The chair heats up fast. When I have the heat on, I put a blanket under me to help reduce some of the heat because it does not have a medium or low option. The arm massager is like a blood pressure cuff that gets tight and loosens up. It has the capability to adjust the strength or intensity of it. I put it on the least strength mode. The remote is attached to the massager. When the buttons are pressed it makes a beep and has a light on it.

There are six auto mode massage options:
1. Relax
2. Sports
3. Neck
4. Waist
5. Stretch
6. Sleep

My favorite mode is sleep with the zero gravity of back reclined and feet elevated. The sleep mode feels like human hands massaging my back. The timer has the ability to be set for 5 to 30 minutes. When it goes off the chair stays in same position until the power button is pressed and then the chair goes back down to the sitting position. My husband, two young children, and I use this chair multiple times a day. It helps to relieve the stress and pressures from our day. I would highly recommend this massage chair.

I was looking for the perfect massage chair and when I read the functions, I thought this was it. I was super excited about my purchase and it was priced nicely too.

PROS:
1. The chair arrived on time and was easy to put together. I did it by myself.
2. I like the Bluetooth and airbag features. Actually, I like all the features.
3. The foot, arm, lower back and leg massage are great.
4. Customer Service was super responsive and worked with me even though it was not my preferred solution; it was a fair solution for both parties.

CONS:
1. I didn't realize that with me being 5'3", the shoulder and neck massage would not get my shoulders and neck and that was the primary purpose for buying the chair. I have been going to physical therapy to relieve the tension in that area and I thought this chair would help but unfortunately the shoulder airbags didn't reach my shoulders and the neck rollers were on my head, missing the critical areas entirely. I think if I were at least 5'7", this chair would be perfect.
2. Since the functions of the chair were not defective, I was responsible for shipping if I returned the chair for a full refund. NOTE: Pros #4, customer service was excellent.
3. I had to purchase a Shiatsu Neck Shoulder Massager w/Heat to use in addition to the chair to get the areas required.
4. Seat cushion is not as comfortable as I thought it would be. It's not horrible but I add an extra pillow.

Overall, I think this is a great buy if you're 5'7" or taller or if you're shorter and the neck and shoulders are not a concern. The price is great, features are nice and it does the job.

TLDR: When I first got this chair I thought that I had made a giant mistake. Now I'm using it every day and while there are better chairs out there, this one is probably the best value for the money.

First, the bad:
When I first received this chair I was not that impressed. The construction of the chair is fine, but assembling it turned out to be a real pain because the bolt threads for the armrests didn't really line up well with brackets, and caused me to spend the better part of 45 minutes trying to get the arms on. One of the 4 bolts ended up getting cross-threaded and thus the left arm is a bit loose. So that was frustrating. After seating it out to put it together I sat down in the chair, tired and sore from the ordeal, and... the message was painful - mostly in the lower back rollers, and I was incredibly frustrated that my legs couldn't extend all the way and remained in a tucked position. The controller is designed really stupidly and the programmed messages are not adjustable, outside of the airbag pressure (which wasn't my source of pain).

Then, things got better.
After the first day I came back to give the chair another try. I read through the manual to see what I was missing with the terribly laid out controller. Turns out there just wasn't a whole lot to be done to customize settings. However, I went through all the presets and did finally land on one that was tolerable for my lower back (setting 6 "sleep" mode). My other point of frustration was having my legs feel like they were getting pushed up to my chest (and I'm only 6 foot) went he chair reclined all the way, and I found that if you only recline 3/4 of the way you can get a fuller extension of the legs which is more comfortable. I wish I could extend my legs straight like a recliner, but hey, at least I'm not in a crouching position now. Finally, the message just started feeling better the more I used the chair as my body got used to it. The pain points went away and now I spend about 30-45 minutes a day in the chair comfortably and it does a great job of lowering my anxiety and helping with the perpetual leg cramps that were preventing me from sleeping.

Would I buy this chair again?
Considering the financials, yes. There are certainly better chairs on the market, but to get a step-change in the quality you're going to be spending $3-7,000. There is just no way I could have rationalized spending that kind of money on something that feels so frivolous (though it's really not if you value low stress or sleep). If this chair breaks I will probably upgrade to a more expensive chair having now experienced the benefits, but like a beginner grade musical instrument it's good to have a quality option to make sure it is something you'll stick with before making that commitment later in life and for that, I am very happy to endorse this chair.

Great for the price