The mattress pad seems to work well. It's a less expensive pad than we had before, but it's finel

I bought this to replace one that was identical. The controllers quit working. I had thrown it away before I received this one and discovered it has an extended warranty that would also have applied to the old one.

Very happy with it. Heats up fast! Control very easy to learn & use!

It seems to be working properly to warm the bed given these few caveats of differences from my old mattress pad heater. No bumps from connections or wires are felt while using this product.

Some things to be aware of if you are considering this dual control, queen, mattress pad heater.
1. Each controller plugs into the mattress pad in separate locations. Two sets of wires need to be run under the bed.

2. Each controller's electrical plug is separate and needs a separate outlet.

3. The information states that it only heats to 15 degrees above ambient. Not sure where ambient is measured from but it may be from the controller itself, which would make sense to be located there. I was skeptical of this being effective but so far this unit heats quite sufficiently and setting #1 is all that my wife and I have needed. Aches and pains may require more heat such as a typical heating pad provides.

4. The automatic shutoff feature must be set up on the controller first using some button pushes and unplugging the controller and plugging it back in - not very user friendly. Once set up it only works IF the controller has power and THEN it will shut off after 10 hours.

If a power outage occurs while the controller is on, the auto shut off will reset and restart once YOU push the power button on the controller to activate the heating element again. At that time, the 10 hour shutoff starts all over. So if you lose power at 2am and it comes back on at 3am, you must manually turn the controller on again. Then after 10 hours it will auto shut off, which would be 1pm if it is turned back on at 3am. Not very useful or user friendly.

You may want a controller that you can manually turn on and it stays on so you can plug it into a separate battery backup timer that will still shut the heater off at the wanted time, such as 7am, without skipping a beat regardless of power outages.

5. If you want your bed warm before you go to bed with this product, you will have to manually turn this controller on each night before you jump in. You cannot set it up on a separate wall timer to turn power on to the controller as the controller will NOT turn on until you press the power button on the controller. It will NOT come on when the wall timer provides power to the controller. Not very convenient. My old mattress pad heater had an ON/OFF switch that kept the pad on until switched off. Plugging this into a wall timer allowed me to leave the controller switch on and let the wall timer turn power on to preheat the bed 30 minutes before I would typically retire for the night. The bed was always nice and warm without my intervention, and shut off at 7am without my intervention. Since my wall timer was battery backup, it was not affected by any loss of power. Once power was restored, the heater came on again and stayed on until the preset shutoff time, e.g. 7am, not another 10 hours as this controller does.

How long it lasts is yet to be determined. My old one lasted about 15 years before a controller gave out.

So - LOVE the product. Great to have a little extra heat on some of these colder nights. Few minor issues. One, the cord almost has to plug in at the headboard or you can't reach the control given the cord length. I don't know of many situations where the headboard isn't against the wall. But by doing this - some of the instructions and other items stitched into the pad are under your head instead of being at your feet. Again - just a design flaw. The plug on the mattress pad is on the top of the mattress. So, in less than a week - I've hit it multiple times as I toss/turn in the bed. Not an issue - but definitely a nuisance.