As others have said, it takes some time and effort to get a hang of how to use this thing. I hope it turns out that i am smarter than the average bear. Ultimately i want to program my own presets for different kinds of home made pizza.

The quick start guide is bad. It's not very helpful. Nuwave needs to work harder on this.

It's a large toaster oven / countertop oven with convection that comes with a mesh basket. It is not, not at all, an air fryer. If you follow the air fry instructions on some frozen convenience foods, they will be undercooked. Follow the convection oven instructions. It's a convection oven.

The manual and the online videos say to put the baking pan on a rack in the lowest rack position when "air frying" for "best results" and this is wrong. You won't get enough heat on the bottom side of food in the "air frying" basket if you do this. I guess they were worried about excess smoke from oil or crumbs hitting the heating elements.

The hooks on the door that will partially pull out a rack in the #3 position are dumb and a design mistake that only makes things worse and i will probably drill out the rivets that hold them on at such time as i determine that i will not be sending it back and/or am satisfied that i don't need a warranty anymore.

That mesh "air fry" basket has wire feet on it that prevent it from being slid off of a rack. which would be fine if it had wings on it that allowed it to be installed in a rack position instead of on top of a rack.

I've had this oven for about three weeks now, and I can truly say I am pleased with it's performance. I use it often for toast, and I'm happy with the results. Toast comes out brown but still soft on the inside. There is a learning curve which can be mastered fairly quickly. The only thing that I take issue with is the statement that it preheats in 90 seconds. It actually takes almost five minutes. Not a deal breaker, but I just wanted to clarify this fact.

I waited forever to get an air fryer. I was enticed by price and gadgets, this one won. What I didn't expect was having to fight with the darned thing to remove the basket or the grill. At one point I had a screwdriver to loosen it a bit.

Quite a few bad words and silently yelling at the engineers that designed this, it did get easier the more you use it. It reminded me of using a new outlet. Some you have to really fight with a few times.

That problem solved, I do like this. It's much heavier than I anticipated, but it does what it claims to do. I do use a very small amount of olive oil for fries or anything I want super crispy, but you need just a small amount. I read to only use oil oil, never any Pam or similar sprays.

I've heard the down side of air fryers is the cleaning part. I can't speak to cleaning the top, inside part yet (it's on my research to-do list) but another tick on the yes-buy-this-one list was the promise of the removable papers being dishwasher safe. Completely unfair test- I didn't put foil down first before I made chicken wings. The grate/rack part -yeah, a mess. I thought you know what? Throw this in the dishwasher- the rack, the basket, in you go. I knew I'd pay for it later. But to my surprise it cane out spotless. Huh.

So far, I'm happy, but due to the initial issues of not being able to pull everything apart, took off a star.

I want to love this oven and I may in time. The learning curve is huge. You have to push buttons in the correct order and I have not yet mastered that. I have learned to preheat the oven, then turn on the cook time and temperature and then turn on the fan, so I am getting things done. So far I have found that I can't use parchment paper and the fan at the same time (the fan helps to brown things more evenly--especially the bottom of a pizza). That makes me wonder if some foods may cook onto the crumb pan. So far I have kept it clean, but I am worried about the long haul. There are lots of presets available and once I've learned how to use them it should be a breeze

Excellent product, controls are still a small challenge, must watch yourself when setting your temp and time or you will easily turn it off.