Everything just works with OOMA. The sound quality of phone calls is excellent. The audio quality of the Handsets could stand improving. I prefer the sound on my AT&T handsets but the OOMA handsets are easy to pair with the base unit & have a few features that a regular handset doesn't incorporate. Overall highly recommended.

This was as simple a process as it could be. The hardware setup is very simple and intuitive as is the online user interface. The instruction guide is well-written and would be easy to follow for any user regardless of their level of technical sophistication. What surprised me the most was the ease with which I could port my old, long-held, landline number to the Ooma system. Just a few screens and clicks on the Ooma site and a couple of weeks later my landline went dead, my Ooma started ringing when people called the old landline number, and my legacy phone company sent me a final bill.

Two gripes: The sound quality on the handsets could be a tad better (note: I'm using StarLink for my internet) and I REALLY wish that the handsets had bluetooth so I could use my earbuds for conference calls. That's really the only missing technical feature.

As part of my separation, I had to have a "landline" to have my kids visit. We agreed that VOIP was as good as landline, allowing me this service. Plugs into internet gateway and boots up first time quickly. Instructions were clear. The phones work great and have clear sound. I have one in the master bedroom where the OOMA base is, one in the great room (about 20' from base) and one in lower level (down a flight and about 20' from base), and all work fine.

Issue I had was when my internet rebooted and I could not get the OOMA base unit to reboot. I chatted with their tech support who then told me to call the over the phone tech support. Took a long time and was very unclear, so took longer than needed. Overall a very good value upfront with low monthly costs going forward so happy with this.

I have been using an Ooma Telo with the HD2 handset for years, but the HD2 handset was failing to charge the battery (I had replaced the rechargeable batteries and they still would not charge when the phone was on the cradle.) So, I planned to just order a new HD3 handset. However, the new HD3 handset was $50 alone and this set offered three handsets plus a new Ooma Telo base for $100, so I now have a lot of spares. My existing base is pretty old, so I thought having a replacement ready might be a good idea. I considered just going ahead and changing the base, but I found out you actually have to call Ooma to change the base out (unlike everything else with them which you do solely online.) The new HD3 handset is an improvement on the old HD2, it is slimmer and easier to hold, the cradle is smaller, but they did change from AA rechargeable batteries to AAA rechargeable batteries, yet it seems the battery life is about the same. Using Ooma for my business phone has saved me $1000's over the past seven years and the initial setup of the hardware is still the best setup experience I have had.

Replaces home land line, saving about 500 a year