Took about 4 days after ordering to arrive. It's a nice ladder for what I need it for. I got the four step ladder I actually didn't think it would be tall enough because I'm only 5"4, but it's perfect. I just moved to a place with 10ft or more ceiling height so I needed a ladder for decorating and hanging higher items and also cleaning. It wasn't hard to assemble either everything is pretty self explanatory. I'm not a very heavy person but it's still pretty sturdy. I also like having the tool belt attachment.

The side and top rails provide a measure of security I didn't have with other step ladders for the home. Thank you for thinking of the older generation.

Overall a very strong and sturdy ladder, easy to move and position. BUT the best part is the renewed confidence you will have climbing it. Very sturdy and just right for cleaning projects and getting to high places safe and sound. The railings make it extra comfortable and easy to use. Wish those railings folded in for storage, but that's a small price to pay.

I was looking for a new, taller stepladder, to replace one I had used for years (one that was only a 3-step with a 32" top step. I needed one to go higher than that).

This one is of decent quality, although it's very lightweight, probably because the tubular construction seems a little on the "non heavy-duty" side; that is, I would have expected the tubular construction to be of a bit heavier-duty construction. The fact that it is rated at 330 lbs. load capacity is surprising, as I weigh in the 230 lb. range, and the non-slip steps appear to bend quite a bit under my weight.

Also, while the lightweight tool pouch that is included is an OK "plus", what I really miss is having the fold-down paint can tray near the top, such as my original one had. It seems like a big oversight to not include such a tray, since a stepladder like this could also be used for light house painting jobs, and having a handy platform to set your paint can down on is always a plus.

Lastly, the ladder comes with two vertical "handrail" bars, ostensibly used to assist the user in more safely ascending up and going back down. The big drawback to these bars is that they are designed to be permanently mounted, and therefore stick out about 8" on each side... which makes the concept of storing this unit into a narrow space impossible. Seems to me that some kind of pivoting, locking mechanism could have been used instead, to give the ladder better storage capabilities in a much tighter space. (This is why I decided to NOT install those two pieces, since I only had about a 3"-wide space between my workbench and some shelving, to store this thing).

With those "oversights" noted, however, I do like the fact that it can get me up much higher than my old one... which is what I was shooting for in the first place!

I am so glad that I purchased this particular step ladder. Absolutely love that it has handrails - it makes me feel much safer. It might be a bit cumbersome but this is a small price to pay for the stability!