Listen, I'm a long term customer of muscle milk. Yes, the taste/smell is quite foul right now...just like a lot of you are stating. I took it straight to CytoSport and asked to speak with someone in an upper leadership role. Frank, a director, answered my complaint promptly, will reimburse me...as well as ship me new product.(they are coming out with individual packet style servings and you can request to try this...great for travel). Frank also said that there has been a non-health threating issue with the cocoa formula and that is why it stinks and tastes "off". They are owning up to the mess up, but they NEED to know about these problems so they can fix it for us. I'm glad they are willing to make it right. Please reach out to Frank and make yourself heard: [email protected]

Cytosport decided to change the formula on us without telling us. It WAS the best tasting protein out there. Not anymore. I drank it for the taste. Not for the calories. I called them myself because I was so loyal to them for 8 years and was devastated when my subscription came in from Amazon and it tasted terrible. They said they lowered the sugar and carbs and added some horrible tasting artificial sweetner. Would give it 0 stars if I could. Amazon refunded my money. Not angry with them at all. Cytosport lost me for life after this.

I have purchased this item multiple times. It was recently reformulated to remove most of the vitamins, yet the photos still show "20 essential vitamins." Since I use it as a meal replacement/enhancer, this is a big deal for me. Too bad.

I've been buying exclusively Muscle Milk whey protein for the last 5 or so years and I'm extremely disappointed in the recent formula change.
I bought this brand exclusively for the taste as I find every other whey protein powder to have a taste between godawful and terrible, but somewhat tolerable. And now they taste like every other brand (being terrible, but somewhat tolerable).
And because of that, there's really absolutely no reason for me to continue buying from them as there are better options in terms of nutrients/supplements etc.. in the powders and the cost.
The way I see it, I'd be fine sacrificing some good general nutrition for a great taste. I don't want to have to prepare myself mentally every time I'm about to guzzle down a protein shake. I'd like to actually look forward to drinking my protein shake. Hell, it even gives me a little bit more motivation to work out. But now it looks like I'll either have to give up on taste and find a new powder with optimal nutrients or stumble on another one that tastes great.

I rarely post reviews because I'm not passionate or loyal to any products I purchase from. But in this case I felt I had to put something out there because changing something that tasted so good to tasting as bad as it is now is too great of an injustice for me to ignore!

Also, worth noting since Amazon can't verify my purchase. I bought it through Bodybuilding.com (and unfortunately five tubs of this 4.94lb powder).

In my latest order of muscle milk I was surprised to find the protein power smelled, tasted, and even mixed poorly. The powder was so disgusting that I thought it a manufacturing/processing error and contacted muscle milk customer service for support. They informed me that the formula has been recently changed.
Indeed, the posting on amazon is currently (11/16/17) showing the OLD (good) formula. I have included a photo for reference of the old formula on the left vs the new on the right.
The new formula is absolutely inedible.
Both my wife and I had upset stomachs after eating a serving.
It tastes awful.
What a shame, Muscle Milk was my favorite protein powder.