I absolutely love this chair. I have a bad back, so the firmness of the seat cushion is great in my opinion, but you may want to sit on a pillow for added comfort. The rest of the chair is plush and comfortable. Everytime I sit down, I feel like I could fall asleep in it. There was one manufacturer flaw with it, and that was one of the snaps was bent, but we were able to fix it with pliers. The directions were simple. The pockets are deep enough to fit my phone in and be completely covered, and they are on both sides. The ottoman is the same firm memory foam type cushion as the seat. Glides smoothly and the price was nice considering some chairs are 400-600 dollars. I'll rock in this chair until it dies.

For $150 I can't really complain. It isn't exquisite, but it isn't garbage either. I have one that I paid $600 for (not this kind- a completely different make, model and flavor) so it really is top of the lines - I may be biased about how awesome gliders can be. The cushions were pretty stiff, but I suspect they will soften with use. The side pockets seemed large enough to hold a good amount of things you may tuck in there. It glided smoothly without squeaking or catching, Super easy to asssemble. However, when I went to put this together the day of my step-daaughter's baby shower- we were missing the hardware for the ottoman. We had stored it away waiting for the shower and had never even opened it. Luckily, her dad had 4 screws that we were able to make work, but for real! Can't put it together if I don't have all the pieces!

This chair had potential. This has lasted for over a year, with daily use for naps, bedtime, and rough fussy nights. My husband and I are both under the weight limit even with the baby and within months the left arm came apart. We both lean to the right when we feed the bebe, so it didn't bother us too much. With liquid nails, extra screws, clamps, and more screws we reassembled the arm. After a few more months the whole left arm just fell and came apart. It has clicked since day one, but with constant rocking, it becomes just background noise.
It was easy to assemble.
The fabric can be tossed into the washer and dried and reattached.
After we are finished needing to use this chair, we will just throw it away. It isn't worth saving for next bebe, and with the left side CONSTANTLY broken, I am not handing it down.

Arrived with all of the pieces, and no issues with broken parts. Good value for smaller person, but likely uncomfortable for those who are taller or wider. Was smaller than I expected once assembled. Works great for night feedings but otherwise I choose other places to nurse during the day.

Pro: Looks nice, back cushion is soft, and the pocket on the side is handy. Made a bit of a creaky noise when gliding at first but stopped doing it after a couple of uses. The price point is very inexpensive. The seat is comfortable enough, I am 5' 3" and average build; the seat was uncomfortable when I sat in it while pregnant but is fine now.

Cons: Too small to be comfortable for my 6' 2" husband, the back is pretty short. If I lean my head back, it rests on top of the back cushion. The back cushion is way more plush than the bottom cushion.

Originally my wife and I were impressed with this product. Its well priced and extremely comfortable. But after a month of use with our new baby, two of the springs in the seat shot out making it unusable (you would fall through the seat). I've fixed it up with a some zip ties till I can figure out how to keep the springs in place but was rather annoyed when we found this out.

I assume its common for the product as the springs are not fixed by anything besides friction, so its only a matter of time till they pop out.