I'm not a morning person, having to make a pot of coffee in the morning is a monumental task. The Keurig is great because I can slap in a coffee pod, press a button, and have coffee... No fiddling around with water, filters, coffee, measuring, etc...

However, you would have thought that Keurig would work on improving features of their product instead of merely trying to prevent people from using 3rd party k-cups... My typical coffee mugs hold anywhere from 16-20oz of coffee... The largest size you can brew at once is 10oz... So every morning I have to go through a brew cycle, open & close lid, and go through another brew cycle... Just like on the old model keurigs...

At first the coffee didn't see hot enough, but I always turned the Keurig off when I wasn't using it. I discovered when turning it on, even after it says it's ready to use, wait a minute or two more and you will have a hotter cup of coffee. I can only assume the water is still absorbing the heat from the element inside.

Other than that I've really had no issues. I have had a couple k-cups that were over-filled or something wrong with them where they wouldn't let coffee flow through, but that is not Keurig's fault. I like how easy it is to remove the pod area to clean it.

If Keurig really wants to make a better product they will ditch the DRM with the K-Cups, allow a user-adjustable water temperature setting, and also allow a user to select a coffee cup size up to 20oz (or more) in their usual 4oz increments... The tiny coffee cup sizes are pointless, who drinks 2oz of coffee???

I'm not a morning person, having to make a pot of coffee in the morning is a monumental task. The Keurig is great because I can slap in a coffee pod, press a button, and have coffee... No fiddling around with water, filters, coffee, measuring, etc...

However, you would have thought that Keurig would work on improving features of their product instead of merely trying to prevent people from using 3rd party k-cups... My typical coffee mugs hold anywhere from 16-20oz of coffee... The largest size you can brew at once is 10oz... So every morning I have to go through a brew cycle, open & close lid, and go through another brew cycle... Just like on the old model keurigs...

At first the coffee didn't see hot enough, but I always turned the Keurig off when I wasn't using it. I discovered when turning it on, even after it says it's ready to use, wait a minute or two more and you will have a hotter cup of coffee. I can only assume the water is still absorbing the heat from the element inside.

Other than that I've really had no issues. I have had a couple k-cups that were over-filled or something wrong with them where they wouldn't let coffee flow through, but that is not Keurig's fault. I like how easy it is to remove the pod area to clean it.

If Keurig really wants to make a better product they will ditch the DRM with the K-Cups, allow a user-adjustable water temperature setting, and also allow a user to select a coffee cup size up to 20oz (or more) in their usual 4oz increments... The tiny coffee cup sizes are pointless, who drinks 2oz of coffee???

I'm jumping on the one star bandwagon. This brewer is junk. Received it for Christmas and it worked fine for about three months then got quirky. It would go into "Energy Saving" mode and could not be woken. The touch screen is badly designed. So, today, when it would not come out of Energy Saving, I removed the reservoir and replaced it and, voila, it is alive! The first thing I did was turn off the energy saving feature. After brewing a cup, I can't turn the darn thing off! Unplugging will be a simple solution, I suppose, but come on Keurig! For $150, really?
Update 5/20/16: Still one star. Darn thing just completely stopped working. Couldn't turn on at all even after I tried all my tricks. Called Keurig and threatened to mail the brewer to the president of Keurig to see if he/she could make it work! Was told by a very nice customer service rep that that wouldn't be necessary. She then shipped me a new Keurig (upgraded to model 500) that arrived the next day and I don't even need to return the defective item. It works (so far). So the model 350 is still a one star junk heap. Customer service at Keurig was impressive, although their readiness to replace so quickly leads me to believe that Keurig knows it has a lemon in the model 350. We'll see how the new owners of Keurig Green Mountain improve the company.

I've been using the classic Keurig single-cup system for years so finally getting the 2.0 was a huge upgrade for me! At first glance, the system is much sleeker than the old system I had. The water reservoir has a filter and even a little light built in (for ease of seeing water level or for ambiance, I am not sure which!) The display screen is a touch screen where you can adjust whether you want a little or slightly bigger single cup, or even the selection where you brew a whole pot of coffee! The carafe setting, which lets you brew a whole pot, produces enough for three good sized cups of coffee, maybe 2 if you are using a travel mug size. Like the other systems, you can brew just hot water, but it does ask you to confirm that you just want hot water before it dispenses. The preheat cycle is a bit faster on this system than my old one, so I was pleased there as well.
One thing I would caution: Be careful how you position the pot when you brew a whole pot of coffee. I didn't position it right once and got a bit of leaking as the pot brewed. You also have to use a bit of force to get the carafe sized K-Cups all the way in to ensure that the lid closes completely. (Again, not doing so will also cause some leaking.) Despite these issues, I am very pleased with the system and will probably use it every day until it simply can't brew any longer!

I don't like having to make six different decisions every morning just to enjoy a cup of bland coffee that brews at a temperature that barely registers as warm. And that's the trouble with the Keurig... even what it's supposed to do well, it doesnt do well.

You turn the thing on, wait for it to preheat (which admittedly is quick) and then lift the lid and insert K-cup or K-caraffe. Then you get to decide to brew 3 oz, or 4 oz, or 10 oz, etc. then decide if you want it "strong." Finally after it gets done making noises like some zoo animal having diarhhea, you get to enjoy a cup of coffee that's right around 85 degrees F.

So after a month I went back to my french press. It's worth the time to boil water over actual coffee grounds that steep. It takes less than 10 minutes start to finish, and my coffee tastes as good as anything you'd get at a coffee shop.

This machine basically appeals to people who like gadgets and "tech" more than they like good coffee.