Just got the snowblower (no battery or charger option) and it looks like they listened to the customers. They added a metal bracket on both sides of the auger that rides on the pavement. Now the plastic won't get chewed up. Only the replaceable scrapper blade gets chewed up

I have other Greenworks products and was happy to purchase the snow thrower. Unfortunately the machine I received had the exact same issue as others, it turns on but shuts off completely as soon as it hits snow; even with only a few inches of snow. Even after restarting it over and over again, as well as trying different fully charged batteries, the issue persisted. I returned it and received a replacement but the replacement had the exact same issue. I returned the replacement for a full refund now that winter is pretty much over. I will not purchase this machine again, and will have to purchase a gas one from my local store next winter.

I've had this since December and I'm very pleased so far. I have managed to keep the driveway, walkways, and sidewalks clear around my 1/4 acre lot in Massachusetts this winter. We just had back to back storms of 15"+ and 10"+ this weekend, and I think I've pushed it to its limits. It struggles a bit through the wet heavy stuff and it requires a little more finesse than a gas blower, but it gets the job done and I'm comfortable with the trade-offs. If big storms are more frequent in your area or you need to clear a larger area, this probably isn't for you. Definitely make sure you've got more than one battery. I have some of the other tools in this lineup and the spare batteries come in handy when there's more than a couple inches on the ground.

I live in Denver, CO. I purchased this snow blower last year before the winter. It worked well for most levels of snow. This winter, however, it has failed both times I have tried to use it. The first snowfall was about 10 inches and was very light and fluffy. The second snowfall was about 5 inches and also light and fluffy (both times with temps in the single digits F). After using the snow blower, for both snowfalls, for about five minutes it would begin to turn off. After restarting it would run for a minute or two and then turn off again. After restarting again it would turn off after about 30 seconds. Finally, it would only stay on for a few seconds before turning off. I tried to switch to a freshly charged battery and the same thing happened.

So this is my first snow blower. I live in the upper mid-west and since I have the batteries from other Greenworks products figured I'd try this as well.

First snow was very wet and packed down but only 2-3 inches - this handled it just fine but didn't throw it very far, maybe 8 ft or so. Plenty of distance for me and I cleared my driveway way before my neighbors with their shovels... I found out later that they all had issues with their gas powered blowers (normal troubles from sitting all year). I was having enough fun I even decided to go through the water slush at the end of the driveway that the plow pushed up at the end - water flying everywhere was fun.

Second snow more of the same but I also did my neighbor's driveways. The battery dies in 30-35 min but as long as you don't store it in the cold it did not shut down for me.

Third snow was 8+ inches and very fluffy - this threw the snow 20 feet no problem at all. I even went through the packed stuff from the snow plow for good measure, though this required a couple of passes for that. It stopped twice through that but it was very deep. Again I did my neighbors' driveways (they are still waiting on parts for their gas blowers)... several of whom are now looking at electric snowblowers.

If you aren't expecting a miracle this works very nicely and is WAY easier than shoveling. Just keep the battery in the house beforehand.