Unboxing was easy to do, Everything mechanical seemed to work properly. I removed the battery to charge it while I completed the assebly and set up. Thw charge light was green and stayed green when I plugged in the battery indicating what I thought was a full battery. When I finished assembly and inserted the battery the bike wouldn't turn on, DOA. I finally plugged in the charger to the on-board charging port and the light turned red indicating that is was now charging. Four hours later the battery was charged and the bike works well. I have a concern because Swagtron hasn't had replacement or second batteries for sale for over a year. I did a little experiment and took the battery out then plugged the charger in the on-board charging port. The bike booted up fine and indicated a full charge even though the was no battery installed. Then I plugged in a battery from a different bike to the same port and it worked. So my conclusion is that I can plug in an external battery in the future but really they could do better.

I like it.

A few others mentioned, the bike works well but (a) needs a tune-up for the brakes to be aligned properly and (b) can use a few mods. At 5'10" I bought a taller seat post ($20) and a 58T crankset (it's a bit on the large side, chain will rub slightly on the frame in 1st gear - see picture - but 1st gear is ridiculously low anyway so I'm fine not using it). 58T is not too large for my taste, but if you want a better fit you can go for fewer teeth on the crank (e.g. 52T). The out of the box gearing is way too low to be able to meaningfully pedal while you ride.

After these mods, I'm very happy with this bike.

Crank set (you'll also need a new 1/2" x 3/32" chain): https://smile.amazon.com/gp/product/B08SM5C4SF
Longer post: https://smile.amazon.com/gp/product/B07RQ83DCW

First off, I love this bike. It's surprisingly nimble, takes me where I want to go, and was easy to rig as an errand machine (I added a seatpost rack and a cheap basket that I found at Ross). I'm right at the top end of rated weight and the bike performs wonderfully. At top speed, I get around ten miles on a fully-charged battery, and the charger is tiny so it's easy to carry to the office.

Here are more details:

The Good
* Great price for what it does
* Rides very nice on pavement and dirt
* Feels stable on fast downhill runs
* Quick swap battery is excellent - I carry a spare in my bag
* Battery locks securely in the bike with a key
* Battery can be charged in or out of the bike, no need to find a place to park next to an outlet
* Gets up to speed quickly with or without pedaling
* Nice Shimano derailleur
* Climbs hills surprisingly well
* Front headlight
* Folds easily and will fit in the trunk of pretty much any car
* Carry handle makes a secure place to lock the bike up
* Fun to ride!

The Bad
* Needs some tuning out of the box - I had to adjust the front brake and true both rotors
* Squeaky brakes (still working on this)
* Lots of creaks and other noises to chase down (all fixable though)
* Reflectors are pretty cheesy
* Seat post is a weird size, hard to find parts
* Will not fit comfortably anyone over about 5'10" tall
* Difficult to carry when folded

The Ugly
* (This may not apply to you depending on how you use this eBike) The gearing on this bike is all wrong - a 42-tooth chainwheel and a 14-tooth top gear on the freewheel paired with the small wheel size means the motor is going to take the pedals out from under you at around 12-14 mph depending on how fast you want to spin your legs around. I swapped the original freewheel (NOT a freehub - be careful if you order a replacement!) for a model with an 11-tooth 7th gear and that helps a lot. I'm still considering replacing the chainwheel with a 48- or 50-tooth model. Again, this might not be important for you depending on how you intend to ride.

All in all, do I recommend this eBike? Yes, 100%, without reservation. Just keep in mind you'll want to spend some time working on it at first, both to clean up minor manufacturing/shipping issues and to get it to do what you want it to do. After that it's all fun all the way down the road. Enjoy!

This thing lives up to every bit of the the advertisement. What it doesn't tell is that it is REALLY quiet, right up until I have to slow down. The rear brake hums really loud, and front brake squeals like a banshee. Everybody stops and looks at you for all the wrong reasons as you come to a stop.

Had to remove a star for that alone.